Residential Services

wi-fi is a necessity for a well connected home

Like to walk from room to room while you video chat? Stream your favorite shows from your basement and bedroom? DTE offers seamless Wi-Fi coverage, so you can have fun on all your devices, all over your home.

For only $5.00/month, we will determine the best location for optimal strength and install the router for you. Plus, we take care of managing and updating your router, so your Wi-Fi experience is
worry-free! With Whole Home Wi-Fi, you will get:

  • A complete site survey by our technicians to determine the optimal router location
  • Verification of adequate Wi-Fi coverage in all home and office locations
  • Connection of your wireless devices
  • Recommendation of solutions to dead spots and slow speeds
  • Complete network setup
  • Customized smart home app that makes it easy to add guest networks and parental controls

Network Extenders

Should you need other areas of your home covered, for an additional $5.00/device/month, we can make sure you have all the coverage you need! There is also a one-time $25.00 install charge.


sign up now and receive a free month including expert Wi-Fi analysis of your home and a free network extender


Frequently Asked Questions:

Q: Is Whole Home Wi-Fi required?

A: No, it is not required. You can set up your own Wi-Fi network, but we will not be able to troubleshoot or help with any Wi-Fi troubles you may have.

Q: Does Whole Home Wi-Fi work with another provider’s broadband?

A: Yes, but the price is $15.00/month. There is also a one-time $300.00 fee.

Q: What if my router malfunctions and I have Whole Home Wi-Fi?

A: If you are paying the $10.00/month router fee, we will come in and replace your router at no extra charge. If you are not paying for the router fee, contact us for options.

Q: Can I have an access point in my garage?

A: Yes, but only for attached garages.

Router Fee and Complete Coverage Warranty

For $10.00/month, the router/lease fee will cover the following:

  • Repair or replacement of the customer Gigacenter/Gigaspire Routers
  • Labor ($85 per hour charge)
  • Mileage charges
  • Damage due to lightning or power surge
  • Accidental damage caused by customer
  • Damage inherent to defect of equipment

It does not cover the following:

  • Move requests
  • Wiring
  • Ethernet Cables
  • Equipment not purchased from the Range Companies

 

TechSupport

Internet Help Desk 855-866-4436

Dubois Area 307-455-HELP (4357)

Baggs Area 307-383-HELP (4357)

SecureIT 877-373-3320

Total Tech 888-723-4932


ServiceInquiries

Dubois Area307-455-2341

Baggs Area307-383-2150

Toll Free800-877-7699