Residential Services

Your Local, Full Service Communications Provider

Voice Mail

Total$6.00/mo

Outgoing message, 100 message storage, 20 minutes total space, Sub-mailboxes, Messages stored for 31 days

Complete$4.00/mo

Outgoing message, 100 message storage, 10 minutes total space

Advanced$2.00/mo

Outgoing message only


Long Distance Calling Plans

Calling Plan A $.10/minute – $4.95 monthly charge
Calling Plan B $.14/minute – No monthly charge
Residential Unlimited $34.95/month

Premium Wire Care$5.00/mo

We pride ourselves on providing reliable, high quality services to our customers, but sometimes there are problems we do not have any control over. That’s where Premium Wire Care with Modem Protection comes in.

Premium Wire Care with Modem Protection will cover the following:

  • Repair or replacement of damaged telephone wiring and jacks in your home
  • Repair or replacement of damaged DSL wiring and jacks in your home
  • Repair or replacement of DSL Modem/Router
  • Labor ($85 per hour charge)
  • Mileage charges
  • Damage due to lightning or power surge
  • Accidental damage caused by customer
  • Damage inherent to defect of equipment

This agreement does NOT cover the following situations or items:

  • Move requests
  • Telephones, answering machines, or cordless phones
  • Wiring and modems destroyed by fire, flood or natural disaster
  • Wiring that doesn’t meet minimum NEC wiring standards
  • Equipment not purchased from DTE

Premium Wire Care with Modem Protection is available for residential customers only. The annual cost of Premium Wire Care with Modem Protection ($60.00) is less than a single hour of labor or the cost of a new modem if something were to happen.

*Some restrictions apply. Services may not be available in all areas. Prices exclude taxes, surcharges and other fees. Subject to applicable restrictions, tariffs and service agreements. Altering, suspending or disconnecting service may result in an early termination charge. Directory Assistance Calls are not included in the Unlimited Long distance Calling plan and will be billed separately. Usage may be monitored and customers may be required to show compliance if usage exceeds 3000 minutes per month. DTE reserves the right to remove any customer from the Unlimited Long distance plan or discontinue the Unlimited Long distance plan at any time. Unlimited Long distance can be added to residential service only for calling within the continental United States (i.e. Alaska and Hawaii not included) and may not be used for Internet access or Data Transmitting.

Wire Care Plan

For just pennies a day, you can protect your home from the expense and inconvenience of repairing faulty home wiring or telephone jacks.

Telephone Equipment

Call or stop by for the latest in telephone equipment, parts and accessories.

TechSupport

Dubois Area 307-455-HELP (4357)

Baggs Area 307-383-HELP (4357)

SecureIT 877-373-3320

Total Tech 888-723-4932


ServiceInquiries

Dubois Area307-455-2341

Baggs Area307-383-2150

Toll Free800-877-7699

Report Troublesupport@dteworld.com